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CREATE ACCOUNT REMOTIX INSTALL
CREATE ACCOUNT REMOTIX UPDATE
CREATE ACCOUNT REMOTIX MANUAL
CREATE ACCOUNT REMOTIX WINDOWS

C:\WindowsAzure\Logs\Plugins\Ĭheck if network access is required: Extension packages are downloaded from the Azure Storage extension repository and extension status uploads are posted to Azure Storage.

Test by excluding the following directories in the antivirus configuration and retry the backup operation. If you see entries, then it could be the antivirus configured in the VM is restricting the execution of the backup extension.

CREATE ACCOUNT REMOTIX INSTALL

Azure Backup will install the extension as part of the first scheduled backup triggered after enabling backup.Įnsure VMSnapshot extension isn't in a failed state: Follow the steps listed in this section to verify and ensure the Azure Backup extension is healthy.Ĭheck if antivirus is blocking the extension: Certain antivirus software can prevent extensions from executing.Īt the time of the backup failure, verify if there are log entries in Event Viewer Application logs with faulting application name: IaaSBcdrExtension.exe. Step 4: Check Azure Backup Extension healthĪzure Backup uses the VM Snapshot Extension to take an application consistent backup of the Azure virtual machine. Follow the steps in this article to troubleshoot COM+ and MSDTC issues. Also, the Distributed Transaction Coordinator service should be running as Network Service account. Ensure COM+ System Application is up and running.Ensure all extension issues are resolved and retry the backup operation.Open Azure portal > VM > Settings > Extensions > Extensions status and check if all the extensions are in provisioning succeeded state.If any extension is in a failed state, then it can interfere with the backup. Ensure all Azure VM Extensions are in 'provisioning succeeded' state:.Review the support matrix to check if VM runs on the supported Linux operating system.For example: Supported Python version is 2.6 and above.

Ensure the Linux VM agent dependencies on system packages have the supported configuration.To learn more, see Linux VM guest agent issues. Also, ensure the latest version is installed. Ensure the Azure VM Guest Agent service is running by executing the command ps -e.

CREATE ACCOUNT REMOTIX WINDOWS

Review the support matrix to check if VM runs on the supported Windows operating system.

CREATE ACCOUNT REMOTIX MANUAL

A manual installation of the Agent may be necessary when you create a custom VM image that's deployed to Azure. The Azure VM Agent is installed by default on any Windows VM deployed from an Azure Marketplace image from the portal, PowerShell, Command Line Interface, or an Azure Resource Manager template.To learn more, see Windows VM guest agent issues. Navigate to services.msc and ensure Windows Azure VM Guest Agent service is up and running.Ensure Azure VM Guest Agent service is started and up-to-date:.Step 2: Check Azure VM Guest Agent service health

CREATE ACCOUNT REMOTIX UPDATE

Review pending OS updates or reboots: Ensure there are no pending OS update or pending reboots on the VM.

Open Azure portal > VM > Overview > and check the VM status to ensure it's Running and retry the backup operation.

Ensure Azure VM provisioning state is 'Running': If the VM provisioning state is in the Stopped/Deallocated/Updating state, then it will interfere with the backup operation.

Most common backup failures can be self-resolved by following the troubleshooting steps listed below: Step 1: Check Azure VM health Step-by-step guide to troubleshoot backup failures To submit a support request, on the Azure support page, select Get support. You also can submit an Azure support request. You can post your issue in these forums, or post to on Twitter. If your Azure issue is not addressed in this article, visit the Azure forums on Microsoft Q & A and Stack Overflow. This article provides troubleshooting steps that can help you resolve Azure Backup errors related to communication with the VM agent and extension.